Dedicated Contract Logistics
Long-term dedicated vehicles and drivers, run as an extension of your fleet.
Long-term dedicated vehicle and driver contracts for corporate clients requiring predictable capacity, branded fleet and SLA-driven performance reporting.
The service, in plain terms.
Long-term contracts under which a vehicle and driver are dedicated to a single corporate customer for the duration of the agreement.
Corporate clients who need predictable capacity, a consistent driver on the route and reporting they can share with their internal stakeholders.
Capacity that does not compete with the spot market, a fleet that can carry your brand where you require it, and performance that is measurable against a service level.
We assign the agreed number of vehicles and drivers to the contract, plan the operating rhythm around your business, and report performance in the format your team needs.
Where this service tends to fit best.
Every enquiry is different. These are the recurring scenarios that shape our work.
Dedicated distribution
A vehicle and driver assigned exclusively to your daily distribution runs.
Industrial and FMCG programmes
Long-term arrangements supporting FMCG, industrial and food-service supply chains.
Recurring corporate routes
Regular routes between your sites, distribution centres and customers.
SLA-driven reporting
Performance reporting aligned to the service level agreed in your contract.
From enquiry to hand-off.
- 01
Share the requirement
Describe the operating rhythm, the type of goods, the routes and the expected volume of the programme.
- 02
Design the arrangement
We define the number of vehicles, drivers and hours required to support the programme.
- 03
Agree the service level
We agree the operational KPIs, the reporting cadence and the branding of the vehicles.
- 04
Mobilise the contract
The dedicated vehicles and drivers are prepared, briefed and released to the programme.
- 05
Operate and coordinate
The programme runs day-to-day, coordinated with your team and supported by our dispatch centre.
- 06
Report and review
Performance is reported against the agreed KPIs and reviewed with you on the agreed cadence.
Matching the arrangement to the load.
Dedicated contract logistics is a fit when your programme needs consistent capacity, a familiar driver and reporting you can share internally.
Vehicles are drawn from our modern light-truck fleet. See the fleet for more on the vehicles that support this service.
Predictable dedicated vehicles for the term of the contract, rather than case-by-case spot capacity.
Where agreed, vehicles can carry your branding under the terms of the contract.
SLA-driven performance reporting on the cadence your team requires.
Dedicated routes anywhere across the seven Emirates from our Dubai-licensed base.
Three things you can rely on.
Predictable capacity
A vehicle and driver committed to your programme for the term of the contract.
SLA-driven reporting
Performance reported against the service level agreed with your team.
One point of contact
A single account contact who knows your programme and stays reachable through our dispatch centre.
Other ways we support the same customers.
Answers for this service.
Anything else? Our operations team is a phone call or a WhatsApp message away.
Contract lengths are agreed with each customer based on the operating requirement. Please share the intended term when you enquire and we will propose an arrangement.
Yes. Under the terms of the contract, dedicated vehicles can carry customer branding.
SLA-driven performance reporting on the cadence agreed with your team. The specific KPIs and format are defined during the contracting stage.
Dedicated contracts can cover general cargo runs and, where the contract calls for it, chiller or freezer capacity from our temperature-controlled fleet.
The operating rhythm, the routes, the volume, the type of goods, any temperature requirements and the reporting your team needs.
Considering a dedicated arrangement?
Share your operating rhythm, routes and required capacity. We will come back with a proposal shaped around your programme.
What to share in your enquiry
- Cargo type
- Collection location
- Delivery location
- Preferred date
- Contact details
Operations desk answers 24 / 7 · Commercial team Sun–Thu 09:00–18:00 GST.