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Javed Abdul Rehman Cargo Transport
Frequently Asked Questions

Answers before the enquiry.

The questions our customers ask most — about quotations, vehicles, cold-chain transport, and how a JAR Cargo run is coordinated end-to-end.

A white light-duty box truck parked at a modern Dubai warehouse loading dock at soft dusk, with the city skyline in the distance.
Support

Operations · 24 / 7

WhatsApp

+971 55 659 5512

General Services

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We operate three core services across the UAE: general cargo distribution, temperature-controlled transport (chiller and freezer) and dedicated contract logistics for corporate clients. All services are delivered with our own light-truck fleet and UAE-licensed drivers.

We serve all seven Emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah — with dispatch operating 24 / 7, every day of the year.

Yes. Javed Abdul Rehman Cargo Transport by Light Trucks L.L.C. is licensed by the Government of Dubai and operates an RTA-approved fleet.

Quotations & Booking

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You can request a quote through the enquiry form on our website, by calling +971 55 659 5512 or via WhatsApp on the same number. Sharing the cargo details in advance helps us come back with an accurate response.

The cargo type and approximate size or quantity, pickup and delivery locations, any temperature or handling requirements, and the preferred date or time window. Additional detail is always welcome.

Quotations are prepared on a case-by-case basis. Pricing depends on the cargo, the vehicle required, the distance, the timing and any special handling. Every quotation is confirmed in writing before booking.

Vehicle size, distance, timing, temperature band, number of stops, access restrictions at the pickup or delivery site and any specialist coordination all affect the final quotation.

As early as practical. For scheduled runs, advance booking helps us match the right vehicle and driver. Urgent same-day requests can be discussed with the operations team on +971 55 659 5512.

Yes. Our dispatch centre operates 24 / 7. Please call so we can review the request against current fleet availability and confirm what is feasible.

The fastest way is to speak with the operations team. Availability depends on the vehicle type, the requested timing and the pickup and delivery locations — please contact us to confirm.

Cargo Information

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A short description of the goods, the approximate quantity or dimensions, whether the load is fragile, chilled, frozen or otherwise sensitive, and any documentation you would like us to carry.

Yes. Photos sent by WhatsApp or email are very helpful — they make it easier to recommend the right vehicle and confirm the handling approach before the collection day.

Cargo with unusual size, weight, hazard classification or documentation requirements may need to be reviewed before we can accept the run. Please describe the goods when you enquire so we can confirm.

No. We are a transport operator, not a packing specialist. Cargo should be prepared and packaged by the customer before collection. We are happy to coordinate with a suitable packing specialist if required.

Vehicles & Fleet

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It depends on the volume, weight and temperature requirement. Our fleet covers 1-ton, 3-ton and 7-ton light trucks, plus chiller and freezer vehicles. If you share the cargo details, we will recommend the most suitable option.

We match the vehicle to the cargo type, the route, the receiving windows and any temperature requirement. The aim is to dispatch the right vehicle first time — not to over-size or under-size the run.

Our chiller vehicles operate between +2 °C and +8 °C, and our freezer vehicles operate between −18 °C and −25 °C, held throughout the run for fresh produce, dairy, meat, seafood, pharmaceuticals and frozen foods.

Yes. Every vehicle in service is RTA-registered and covered by a preventive maintenance schedule with daily pre-trip checks.

Pickup & Delivery

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Yes. We plan the run around your preferred windows wherever possible. If the timing is critical, please flag it at enquiry so we can confirm it against dispatch availability.

Multi-stop runs can be arranged — please share the addresses and the sequence you would prefer, and we will build the route around them.

Please share the access details at enquiry — vehicle-size limits, gate timings, dock or lift requirements. If restrictions become apparent on the day, the driver will coordinate with dispatch and your site contact before proceeding.

Cargo should be packaged, labelled if required and ready for loading at the agreed time. For chilled and frozen loads, please pre-cool the goods to the target temperature before pickup.

Service Areas

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Our services are focused on road transport within the United Arab Emirates. Cross-border movements are not part of our current offering.

Yes. Our operations desk runs 24 / 7 / 365. The commercial office is open Sunday to Thursday, 09:00–18:00 GST.

Business Customers

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Yes. We work with retail, e-commerce, FMCG, industrial and food-service businesses across the UAE, and we operate dedicated contract logistics programmes for corporate clients that need predictable capacity.

Yes. Structure, cadence and reporting are agreed with the client in writing on a case-by-case basis. Please contact the team to discuss the requirement in detail.

Safety & Handling

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Loads are positioned and secured using appropriate straps, dunnage or restraints. For chilled and frozen loads, the temperature band is held from loading to unloading.

All drivers are UAE-licensed, receive defensive-driving training and operate under hours-of-service governance as part of our Health, Safety and Compliance framework.

Communication & Support

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Yes. Our WhatsApp number is +971 55 659 5512 — the same number as our operations line. It is often the fastest way to share photos and cargo details.

The operations desk is available 24 / 7 on +971 55 659 5512. For any commercial or account matters, please email javedabdulrahmancargo@gmail.com or call during office hours.

Delivery Times

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Within a single Emirate, most runs are completed the same day and often within a few hours of collection. Inter-Emirate movements — for example Dubai to Abu Dhabi, Ras Al Khaimah or Fujairah — are typically same-day or next-day depending on the collection time, the route and traffic conditions.

Yes, subject to fleet availability at the time of the request. Dispatch operates 24 / 7, so please call +971 55 659 5512 and we will confirm immediately whether a same-day or express run is feasible.

Yes. If the receiving site has a strict dock or gate window, tell us at enquiry and we will plan the run to arrive inside it. Fixed windows depend on distance, traffic and the collection being ready on time.

Traffic, site access and loading delays can affect the schedule. If the run is running late, the driver notifies dispatch and dispatch notifies your site contact — we would rather tell you early than let a window pass silently.

Fragile & Sensitive Cargo

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Yes. Fragile loads are accepted provided they are properly packed by the customer. We position them separately from heavy items, secure them with straps and dunnage, and brief the driver on the handling requirement before dispatch.

Items should be boxed or crated with adequate internal cushioning, sealed, and clearly marked as fragile. We are a transport operator, not a packing specialist — cargo must arrive ready for loading, and we can recommend a packing specialist if needed.

Please flag high-value, temperature-sensitive or documentation-sensitive cargo at enquiry. We will confirm the vehicle, the handling approach and any additional coordination in writing before the collection day.

Customs & Documentation

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No. JAR Cargo is a domestic road transport operator within the UAE — we do not act as a customs broker and we do not file clearance on your behalf. Where cargo has already been cleared, we can collect from ports, airports and free-zone facilities.

Yes, provided the cargo is released and the required gate passes or exit documents are in place. Please share the gate, facility and access details at enquiry so the driver reaches the correct point.

Any delivery note, invoice, gate pass or release document required by the collection or delivery site. The driver carries what you hand over and returns the signed delivery note to you.

No. Our service is focused on road transport inside the United Arab Emirates. Cross-border movements are not part of our current offering.

Payment Terms

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We accept bank transfer and cash. Payment details are confirmed in writing on the quotation or invoice before the run — please do not send payment to any account that was not confirmed by our office.

For one-off bookings, payment is normally settled on completion of the run unless other terms are agreed in writing beforehand. Corporate customers on a contract can agree an invoicing cycle with the commercial team.

Credit terms can be arranged for businesses with recurring volume. Terms are agreed case by case in writing with the commercial office — please contact us to discuss the requirement.

Yes. A VAT-compliant invoice is issued for every completed job under Javed Abdul Rehman Cargo Transport by Light Trucks L.L.C.

The confirmed quotation is what we invoice, unless the job changes on the day — extra stops, extended waiting time, a larger vehicle or additional handling. Any change is communicated and agreed before it is applied.

Still Have a Question?

We would rather answer it directly.

If your question is not covered here, please get in touch — the operations desk is reachable at any hour, on the same number as our WhatsApp line.

Need transport support?

Move your cargo with confidence.

Speak with our operations team about your cargo requirements, vehicle needs, routes, or temperature-controlled transport across the UAE.

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